Moon Palace The Grand Cancun All Inclusive 5*

  • Wi-Fi
  • Valet parking
  • 24-hour reception
  • Express check-in/ -out
  • Rooftop pool

The upscale 5-star Moon Palace The Grand Cancun All Inclusive is situated 5 minutes' stroll from Moon Palace Arena and provides shuttle service, along with bicycles for rent. Xoximilco Theme Park is placed approximately a 10-minute ride away, and Spa is not very far from the upscale resort.

Some of the elegant rooms of the upscale accommodation face the pool, and comprise a balcony and a dining place. They have luxurious interior. The private bathrooms are appointed with hair dryers and bath sheets. Here you'll also find views of the Caribbean Sea.

Leisure options include an aqua park, a sun terrace, and various recreational opportunities along with chargeable facilities like spa therapy and an outdoor swimming pool. At the Moon Palace The Grand Cancun All Inclusive, guests can also benefit from yoga classes provided at a fitness area. Sports lovers can participate in bicycle usage and horse riding tours arranged by this Cancun property. A wellness area and a full spa is sure to make for an excellent stay. The Moon Palace The Grand Cancun All Inclusive includes a business centre equipped with a photocopier and a desk.

The Moon Palace Grand Cancun All Inclusive offers on-site breakfast in the restaurant. Grand Buffet restaurant invites guests to a spacious terrace, and specialises in international cuisine. Featuring a lounge, the swim-up bar creates a warm atmosphere to have refreshing drinks. You can try Italian cuisine in a restaurant which is located very close by.

The luxurious accommodation is located in a beach area of Cancun, a 10-minute ride from Ventura Park Cancun. This Cancun hotel is also within 10 minutes' drive of such natural sights as the unique Motorsports Piston Pueblo Theme Park. The smoke-free property is placed within walking distance of the Caribbean Sea. Moon Palace The Grand Cancun All Inclusive is conveniently situated 15 km from Cancun airport.

    How to reach hotel

    Airports

    Cancun
    13 km

    Facilities

    Internet

    • Wi-Fi

    Parking options

    • Parking
    • Valet parking

    Shuttle

    • Paid airport shuttle

    Activities

    • Fitness centre
    • Diving
    • Snorkelling
    • Horseback riding
    • Cycling
    • Tennis court
    • Bowling
    • Golf course
    • Billiard tables
    • Table tennis
    • Yoga class
    • Sports trainer
    • Fishing

    Property services

    • Safe deposit box
    • 24-hour reception
    • VIP check-in/ -out
    • Express check-in/ -out
    • 24-hour security
    • Luggage storage
    • Locker room
    • Currency exchange
    • Hairdresser
    • Room service
    • Housekeeping
    • Car hire
    • Laundry
    • Dry cleaning
    • Tours/Ticket assistance
    • Welcome drink
    • Happy hour

    Dining options

    • In-room breakfast
    • Restaurant
    • Poolside snack bar
    • Snack bar
    • Special diet menus

    Business facilities

    • Business centre
    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Babysitting/Child services
    • Board games
    • Children's menu
    • Children's pool
    • Water slides
    • Children's play area
    • Toys
    • Kids club
    • Game room

    Recreation

    • Private beach
    • Rooftop pool
    • Heated swimming pool
    • Beach access
    • Beach umbrellas
    • Sun loungers
    • Aqua park
    • Live entertainment
    • Night club
    • Sun terrace
    • Garden area
    • Leisure/ TV room
    • Spa & wellness centre
    • Sauna
    • Steam room
    • Pedicure
    • Manicure
    • Body scrub
    • Facial
    • Treatment room
    • Body wraps
    • Massage
    • Pool with view
    • Make up services

    For disabled guests

    • Rooms/ Facilities for disabled

    In the rooms

    • Air conditioning
    • Mini-bar
    • Sitting area
    • Terrace
    • Garden furniture
    • Tea and coffee facilities
    • Dining table
    • Ironing facilities

    In the bathroom

    • Free toiletries

    Devices

    • Flat-screen TV
    • AM/FM alarm clock

    General facilities

    • Non-smoking rooms
    • Lift
    • ATM/Cash machine
    • Coffee shop
    • Smoke detectors
    • Fire extinguishers
    • Key card access

    Pets

    • No pets allowed !

    Important information

    Check-in: from 15:00 until 23:59
    Check-out: until 12:00
    Frequently asked questions
    • 🕌
      Which attractions should we visit while staying in the 5-star The Grand At Moon Palace?
      You can always visit one of the highly rated landmarks, Spa, placed 1.3 km away from the 5-star The Grand At Moon Palace. Other sights that are worth your while are Xoximilco Theme Park (3.2 km) as well as Ventura Park Cancun (4.1 km).
    • Is the airport close to the Grand At Moon Palace?
      The Grand At Moon Palace is placed within a 20-minute drive from Cancun airport.
    • Is there an airport transfer provided by The Grand At Moon Palace Cancun?
      Yes, an airport shuttle can be arranged by The Grand At Moon Palace Cancun. Please contact the staff in advance to learn further details.
    • Is parking free of charge at the upscale 5-star The Grand At Moon Palace?
      Yes, the upscale 5-star The Grand At Moon Palace provides a parking onsite for free.
    • What are the best dining options during the stay at the resort?
      The resort features 25 restaurants for on-site dining, among them à la carte restaurant Grand Buffet featuring international cuisine as well as LOS Tacossnack, famous for its Mexican menu. If you prefer to dine outside, don't miss a chance to taste dishes of Mexican cuisine in restaurant Bugambilias located within a 14-minute stroll.
    • Does the hotel offer free breakfasts?
      A complimentary buffet breakfast is available for all guests of the hotel for free.
    • What is the time period for check-in and check-out at the 5-star The Grand At Moon Palace Cancun?
      Guests can check in from 15:00 to 23:59 and check out from 12:00 to 12:00.
    • Which payment methods does the 5-star Grand At Moon Palace support?
      The 5-star Grand At Moon Palace can only accept payment with cash.
    • What amenities does the 5-star The Grand At Moon Palace provide in the guest rooms?
      All rooms of the 5-star The Grand At Moon Palace feature a mini bar fridge as well as an individual safe and an electronic key card, some of them boast a sofa.
    • Is internet free in the Cancun resort?
      The Cancun resort provides Wi-Fi in public areas for free.
    • 📱
      Does the 5-star The Grand At Moon Palace provide any business facilities?
      For business travellers the 5-star The Grand At Moon Palace offers a business centre with a photocopier and a work desk.
    • 🧸
      What facilities are offered at the 5-star The Grand At Moon Palace Cancun for guests with kids?
      The 5-star The Grand At Moon Palace Cancun offers a special menu, a children's pool and a gaming room for guests with children.

    Location

    Map
    Nearby

    Airports

    Cancun
    13 km

    Landmarks

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Jim

    2023-08-25

    9/10

    Beautiful grounds, attentive staff, comfortable rooms. Spacious property with multiple hotels. a pleasant experience.

    John

    2023-07-26

    9/10

    The hotel is located in a prime spot, close to all the exciting activities and even a nightclub at the nearby Sunrise resort. Although unable to access any beach directly from the Grand, there are other beautiful beaches nearby. The rooms were nicely decorated and comfortable, with some even offering great views. The staff was friendly and accommodating, ensuring a pleasant stay. The breakfast spread had a variety of options, catering to different tastes. Additionally, the hotel had convenient shuttle buses for easy transportation within the resort.

    The transportation service within the resort was unreliable and resulted in long wait times.

    Janet

    2023-07-24

    9/10

    The staff was very friendly and went above and beyond to make our stay enjoyable. The property had so much to offer, with a variety of activities for everyone to enjoy. The room was beautiful and had a stunning view. The breakfast was delicious and there were many restaurant options to choose from. We also loved the convenience of the shuttle buses to get around the resort.

    The restaurants were closed for a few hours in the afternoon, which limited our dining options during that time.

    Ken

    2023-06-25

    9/10

    We loved the spaciousness of the hotel and never had to fight for a place by the pool. The hotel facilities were extensive, with a wide range of activities available. The breakfast provided was delicious, and the staff provided great service in the pools and restaurants.

    Nothing bad to say, couldn't fault our stay.

    Ricky

    2023-05-01

    7/10

    We had a fantastic romantic escape at this all-inclusive resort! Two facts that stood out were the cleanliness of the property and the wide range of fun activities available. The resort was spotless, and it felt great walking around knowing that everything was well-maintained. Additionally, there were so many things to do that we couldn't try them all in our short stay. It was a great advantage to have such a variety of activities at our disposal.

    Despite the positive aspects, there were some downsides to our stay. One of the worst aspects was the limited restaurant options available during certain hours.

    George

    2023-04-27

    7/10

    Spaciousness, pool service, beautiful grounds, hard-working staff.

    For us, it was ideal.

    James

    2023-04-18

    7/10

    Our stay here was simply luxurious! The exclusive amenities were incredible and all our needs were fulfilled. The Spa & wellness centre is a must-visit, with a wide range of treatments from massages to body scrubs and wraps. The outdoor heated swimming pool was another highlight, surrounded by a beautiful garden area. The entertainment was also top-notch - live shows and music were a daily occurrence.

    Our only minor issue was that the special diet menus were limited. However, the restaurant had a great range of food options and the poolside snack bar was the perfect spot for a quick bite to eat.

    Jamie

    2023-03-28

    9/10

    Beautiful rooms, friendly staff, best bar, great food, clean grounds

    All good

    Bill

    2023-03-09

    10/10

    The room had a leaky bathroom and distant location. Buggy wait times were 20-30 mins. The hotel was packed with noisy lobby and basic, oversalted food. Despite this, the beautiful property had shuttle buses, friendly staff, and the best bar. Many activities on offer, but 10 days needed.

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